Automation with AI
With the use of artificial intelligence, we automate those processes that at first glance seem impossible to automate
Companies which use the latest technologies, develop faster and more efficiently
Do you want to implement process automation in your company, but don't know where to start? Find out how we can help you make your business more efficient.
Learn moreSectors in which we are implementing automation with AI
According to McKinsey's 2024 report, more than 70% of companies already use artificial intelligence in their business
Why is the use of AI so common in business process automation? Artificial intelligence allows us to automate those actions that a standard algorithm cannot cope with. With AI, we can process larger amounts of data, as well as automate creative and analytical tasks. This includes forecasting demand, inventory management or generating sales offers.
When working with our clients, we focus not only on increasing the efficiency of companies, but also on their individual business goals
“Sagiton is a business-oriented partner who has demonstrated a quick response time to problems and focused on solving them. Always looking for new business opportunities for joint partnership. We received a lot of support from Sagiton from their highly talented e-commerce team working on our Hybris-based projects.”
Case Study
How we have automated the time-consuming bidding process and have we increased the productivity of the sales department?
Our client's problem
Due to the complexity of the products, the preparation of the offer in our client's company required the involvement of many people, both from the sales and technical departments. This led to a lengthening of the bidding process up to several weeks. As the company grew, our client had to give up more and more projects because the offers were not sent in the designated deadlines.
Our solution
We mapped the entire process and modified it to reduce the involvement of the technical department as much as possible. Among other things, we introduced AI transcription and query completeness monitoring, which improved key steps. This is only part of the solutions used, which allowed to automate and relieve the burden on the technical team.
Solutions that we have introduced
AI Transcription
Sellers receive automatic summaries of all inquiries that customers make by phone, so that no information is lost during communication.
Monitoring the completeness of queries
If one of the clients does not provide all the required information, the AI system will send them an automatic email asking them to send the missing details.
Quotation Calculator
All key factors affecting the price of the project are sent to the calculator, which performs the necessary calculations and generates a quote in PDF format based on a predefined document.
Customizable
After performing the calculations, the seller reviews the generated offer and, if necessary, edits it or consults with the technical department. It also has the ability to send a document in one click using an auto-complete email.
Details of implementation
Deployment time
4 weeks
Time saved
108 h per month
Cost of implementation
9 000 EUR
Return on investment
after 3 months
Our automation with the use of artificial intelligence
Voicebot for a HoReCa company
A client servicing apartments for rent struggled with the problem of repetitive tasks. His clients often made inquiries by phone, and their service was too time-consuming for the entrepreneur. To optimize the process, we have introduced voicebot, which is able to answer the most frequently asked questions when talking to guests. Voicebot analyzes the caller's query and gives an answer according to the prepared information base, in the absence of information, redirects the call to the facility employee.
The use of automation and AI has reduced the need for employee assistance by 80% while maintaining the right quality of customer service.
Photos of products in arrangements thanks to AI
An e-commerce customer was looking for ways to reduce operating costs. As part of the audit, we performed a mapping of processes in the enterprise, and then presented the client with a list of repetitive activities that we could automate with artificial intelligence. It turned out that the most expensive process was the execution of product sessions, which were carried out in order to increase the uniqueness of the products in the marketplaces.
Thanks to the integration of the graphics program with the product data management system (PIM), the customer can easily generate photos of their products in any color or arrangement. This solution optimizes the entire process and reduces the need for additional photo shoots.
Application to evaluate candidates
In an employee outsourcing company, the recruitment department faced the problem of time-consuming screening of candidates. For every job offer published, more than 200 people applied, and most of them did not have the appropriate qualifications. Employees of the company spent more than half of their working time reviewing resumes and writing back to unqualified candidates. Through such a structure of the applications received, with the expansion of the activities of the enterprise, the costs of the recruiting department have almost doubled.
The creation of a system based on artificial intelligence and automation made it possible to reduce manual CV verification by 90%. The AI preliminarily analyzes the submitted applications and then sends recruiters a ranking of the most promising candidates. The solution is fully integrated with the customer's HRM and ensures the security of candidate data.
Do you want to automate your business with AI? Contact us!
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