Category:
Mobile Apps
Customer service
Technologies we use: Android/iOS, PIM
Cost of implementation: 20 000 EUR
Implementation time: 3 months
Manufacturer of installation systems for construction, cooperating with installers and traders. The company needed a tool for easy access to technical documentation and interactive product presentation.
Installers needed an app to access assembly instructions and technical documentation, even offline.
The customer had to ensure that installers were using the latest versions of documentation and how-to videos.
Many construction sites had limited or no internet access, making it difficult to download the files you needed.
Traders could not take oversized products with them, which made it difficult to present to customers.
Installers often wasted time manually searching for instructions for a specific product model.
We have developed an application that allows installers to quickly access manuals, documentation and how-to videos.
Connecting the application to the client system made it possible to automatically provide up-to-date data and materials for different regions and languages.
The application stores instructions and materials on the device, which allows you to view them without access to the Internet.
Retailers can use augmented reality (AR) to present products in real dimensions.
Users can scan QR codes on products to find relevant instructions and materials instantly.
Installers can view documentation offline, regardless of site conditions.
Automatic synchronization with the system provides access to the latest versions of documents.
Retailers can use AR to visualize large products without having to transport them.
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