Category:
Customer service
Marketing and Sales
Industry: IT Services
We have implemented automation in our company. We are an IT agency specializing in the automation of business processes and the implementation of modern technological solutions. The dynamic development and the increasing number of requests for quotations have led us to improve the internal valuation process, in order to increase efficiency and improve the quality of service to potential customers.
The variety of problems and systems of our customers means that we have to prepare each offer individually. In addition, an audit of the client's processes was often required.
Many potential customers are only interested in automation, but do not plan to buy in the near future, which has wasted the time of our sales team.
Some customers didn't know exactly what they wanted to automate, which made it difficult for us to create matching offers.
Manual calculations and document preparation limited the number of queries we could handle.
We have designed an intuitive form that allows our potential customers to independently define their needs, automation goals and expectations. The form replaces the initial audit, allowing you to quickly qualify leads without involving the sales team in lengthy initial interviews.
The collected data from the form is analyzed by an AI algorithm that generates a preliminary estimate based on predefined rules and project patterns. Thanks to this, we have eliminated manual calculations, reducing the preparation time of the offer by up to 90%.
Each automatically generated quote goes to the production department, which verifies it, correcting any inaccuracies. This allows us to maintain high accuracy of estimates with minimal team involvement.
Based on the approved quotation, the system automatically generates a professional quotation document based on predefined templates. The trader makes the final verification, makes any corrections and sends the finished offer to the client.
Automation has reduced the valuation time by 90% which has increased our efficiency.
Self-assessment allows you to immediately identify valuable queries.
Verification of offers by the production department minimizes the risk of errors.
10 000 EUR
8 weeks
95 h per month
after 3 months
We automate, among others, financial, administrative, sales and HR processes. Find out more about our services!
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