Automation of the bidding process

Category: 

Customer service

Marketing and Sales

Industry: IT Services

About our client

We have implemented automation in our company. We are an IT agency specializing in the automation of business processes and the implementation of modern technological solutions. The dynamic development and the increasing number of requests for quotations have led us to improve the internal valuation process, in order to increase efficiency and improve the quality of service to potential customers.

Main problems encountered by our client

Unable to establish a fixed price list

The variety of problems and systems of our customers means that we have to prepare each offer individually. In addition, an audit of the client's processes was often required.

Poor lead quality and trader frustration

Many potential customers are only interested in automation, but do not plan to buy in the near future, which has wasted the time of our sales team.

Difficulties in identifying the real needs of customers

Some customers didn't know exactly what they wanted to automate, which made it difficult for us to create matching offers.

Time-consuming bid preparation process

Manual calculations and document preparation limited the number of queries we could handle.

As a respond to clients problems and challenges we implemented

Implementation of the self-assessment form

We have designed an intuitive form that allows our potential customers to independently define their needs, automation goals and expectations. The form replaces the initial audit, allowing you to quickly qualify leads without involving the sales team in lengthy initial interviews.

AI-powered pricing automation

The collected data from the form is analyzed by an AI algorithm that generates a preliminary estimate based on predefined rules and project patterns. Thanks to this, we have eliminated manual calculations, reducing the preparation time of the offer by up to 90%.

Verification of the valuation by the production department

Each automatically generated quote goes to the production department, which verifies it, correcting any inaccuracies. This allows us to maintain high accuracy of estimates with minimal team involvement.

Generate an offer in the appropriate template

Based on the approved quotation, the system automatically generates a professional quotation document based on predefined templates. The trader makes the final verification, makes any corrections and sends the finished offer to the client.

Benefits of implementation

Automation has reduced the valuation time by 90% which has increased our efficiency.

Self-assessment allows you to immediately identify valuable queries.

Verification of offers by the production department minimizes the risk of errors.

Details of implementation

Cost of implementation

10 000 EUR

Lead time

8 weeks

Time saved

95 h per month

Return on investment

after 3 months

Are you interested in automation solutions?

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